Messaging and chat applications allow small businesses to enhance their engagement with their customers. Not only that, but they also allow them to provide quick support services. On the other hand, these apps also allow casual users to connect with their loved ones and family members. They can use interactive features such as emojis, stickers, gifs, and file sharing to have a good social life. These apps generally come with features other than messaging such as video calling, screen sharing, and web conferencing too. With Optimum internet plans and those from other ISPs, users can use them to remain connected with their contacts at all times. If you are looking for good messaging apps, then look no further. Go through the passages below to read about some of the best ones that you should definitely try.
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Facebook Messenger acts as the primary messaging and chats app for millions of users worldwide. With it, you can send messages to all of your Facebook contacts. The app comes with many features. You can send stickers, emojis, gifs, videos, and images, etc. Not only that, but you can also connect with your loved ones by making a voice or video call. The app prevents scamming by notifying users when they receive a message from an unknown user. If you have a similar experience, you can choose to ignore the message and mark it as a scam. On the other hand, if you know the person, reply to them to continue the conversation with them.
Facebook Messenger is an excellent communication for businesses as well. They can use the app to reply to the queries of their customers. Not only that, but they can also use it to receive orders. The messaging platform comes with many integration capabilities as well. You can also set up a chatbot to send automated responses to users. You can remain in touch with your clients even when a virtual assistant is offline. The chatbot can also collect useful information data that you can later use for remarketing purposes.
Instagram Direct Messages
With more than a billion users actively using the app on a monthly basis, Instagram is one of the most popular social platforms out there. Their feature, Instagram Direct Messages (also referred to as Instagram DMs), enables businesses and individuals on Instagram to interact with their followers. You can simply click on the DM icon on the screen to send a message. Apart from this, you can share emojis, stickers, images, and videos with your friends and family members too. This tool is quite interactive and user-friendly. Users can also delete all of their sent messages.
Skype is one of the most reliable and widely used apps for messaging, voice calls, video calls, and web conferencing. It is a preferred solution for individuals and enterprises alike for these purposes. For many years, Skype has been the priority for video calling purposes worldwide. You can sign up on Skype without paying a single penny. With the software, you can also make a call on a landline or mobile phone. If you do, your mobile phone service provider may slightly charge you a small fee. The app allows users to share their screens and even enable subtitles during video calls. As many as 50 people can participate in a single Skype video call. Skype is very good for one-to-one interactions. For businesses, Skype for Business has been quite useful. However, the company plans to discontinue the software in 2021.
WhatsApp is, perhaps, the most popular messaging app on mobile phones. Luckily, it is available on multiple operating systems. Casual as well as professional users connect with their contacts by using WhatsApp. The app comes with messaging, voice calling, video calling, and group chatting features to name a few.
WhatsApp Business is a dedicated service for business owners. They can share their business address, business phone number, and business hours with their clients quite easily. Apart from this, the business version is pretty much the same as the normal one.
Voxer is a communication platform that comes with video calling, voice calling, screen sharing, and direct messaging features. However, in striking contrast to the apps mentioned above, Voxer is ideal for corporate organizations. The app allows team members to communicate with each other quite effectively. With the app, they can share project updates, progress, and other information quite easily. The app has enabled many companies to work seamlessly even during the ongoing pandemic.
Biswajit Rakshit is a professional blogger and writer. He loves to write on various topics.